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We wouldn't want any of the local hotspots to miss out on you! When you're on holiday you shouldn't have to think about anything other than having a fabulous time. That's why we want to help you plan out your activities now with our great range of excursions.See Current Special Offers & Deals
Access all your holiday details even when you’re offline. View your holiday itinerary whenever you want and wherever you are, even without a connection. More Information
Come meet us at our exclusive service center located in the heart of the famed Las Vegas 'Strip' at the new Tropicana Las Vegas.More Information
The Grand Canyon is in our back yard, so don’t miss out and be sure to experience one of our Helicopter Tours to the Canyon for a birds-eye view of one of the seven-wonders of the world.More Information
“A Must See” in Las Vegas is our “fabulous” shows. We have it all, production, comedy, Headliners, tributes and world famous, Cirque Du Soleil.View Details
Been to Vegas once, twice or a hundred times? Don’t miss out! Vegas has more to offer than just the strip, our desert landscapes and beautiful redrock canyon and much more.View Details
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I always recommend my friends and family to Virgin Holidays as your customer service is fantastic! - Jane (London)
Hello Yvonne! I don't have the words to tell u how grateful I am with what u have done for me and my mum! You have made this trip so magical, like something out of Disneyland! We've not even boarded the plane and already I'm dining on this exceptional experience! I will tell the world how fabulous u r! Everyone must book a holiday with Virgin to Vegas just to experience your exceptional customer service! Thank u! Thank u! Thank u! -Sara
Hi Karen, Firstly, ENORMOUS thanks for all your help in organising the helicopter trip yesterday. It was simply fabulous. We are taking home some simply amazing memories so thank you so much.
Hi Walter, We would like to thank you and your team for a great holiday. Your suggestions we very good. The horse riding was great. I have no problems at all. It was nice to meet you again and hope to see you in the future. Many thanks, Steve & Sam
Karen, Thank you very much for helping us the trip to Vegas it went very well we enjoyed every minute. Helicopter flight to the Grand Canyon was well-organised and Kerri’s Birthday cake arrived as it should and exactly the right time thank you. We had very good seats at the O show again a successful well organised event. Another thing you may well recommend is to sit on the balcony of the yellowtail restaurant that is inside the Bellagio hotel and watch the fountains in time with music much better than standing by the road. We did this and I’ve attached the view from the balcony in restaurant. Once again thank you very much and we hope to repeat this trip is not too distant future. Regards, Martin
Hi Wendy, Just wanted to drop you a line to thank you for all your help you have been amazing and we have only just got here!!! The hotel is amazing roses beautiful and champagne perfect. Cannot thank you enough if you have any surveys or similar that could help to reflect how great you have been please let me know anything I can do don't hesitate. Thanks once again couldn't have done it without you. David
Hi Wendy, Just back from a fabulous holiday in Vegas and LA -it exceeded our wildest dreams ! We didn't want to come home. Thank you for all your help and advice before we went you were brilliant. We hope to return soon and will be in touch then. Thanks again. Kindest Regards. Brian and Jean
Hi Yvonne, Yvonne thank you so much for all your help, I have never had such good customer service in my life. Many thanks Michelle
Hi Wendy, Greetings from a wet and muggy UK! I wanted to take the time to thank you again for all of your help in making our wedding/holiday a special time for us. Our recommendation back to the Voodoo restaurant at the Rio, the food was wonderful and service excellent - not to mention the fantastic views of the strip. But more importantly we wanted to provide feedback on the limo service on the day of our wedding. Whilst our driver (Tony 'Vegas') initially thought he was returning us to the hotel he had no problems with taking us to various points on the strip, providing a very well stocked bar and even taking photos for us. He was also a complete star in helping me to get in and out of the limo (unlike the chapel service!). We will definitely be pointing friends and family in your direction to organise via this company if they visit Vegas and want to do a tour of the strip by limo. Warm wishes, Natasha
I just wanted to say thank you Yvonne for all your help. You have been amazing......and so so efficient!”
Michelle Brady was extremely helpful and always available to advise and assist. Excellent customer service!
I've never used the Concierge service before but I am glad I did. Very helpful.... and very responsive.
Hi Michelle , just wanted to say thanks, you have been brilliant with keeping in touch with emails and big horn recommendation. Your recommendation made the trip for us. The UFC experience was something else. The guy from UFC is obviously very busy and we kept missing each other, I went to the t mobile stadium Friday and managed to persuade the box office to give me duplicate tickets. The seats were in the gods but brilliant ( the t mobile stadium is fantastic )If you ever get a customer asking about seats in there, even the ones at the top are a great view. I really do believe in giving credit where credit is due and you were great. We can't thank you enough for your help. Cheers Gary M.
I would especially like to thank Karen from the concierge team for the tickets she booked for me to see the Michael Jackson ONE show. The seats were great! We were a group of 8 and were not expecting to have such good seats near the stage and the show was fantastic!
We hope you are well and enjoying a good start to the day. We are writing this email to you in respect of Karen Dolan's concerted efforts in ensuring our stay in Las Vegas was enjoyable and safe. Karen is a very dedicated person, her emails were always prompt with attention to detail, many emails were exchanged and nothing was too much for Karen regardless of the time of day.Karen's communication was always good and Karen also helped in booking our tickets to see the Grand Canyon, MJ One Show, Penn & Teller show and many attraction tickets. We stayed at the Wynn Hotel Las Vegas, this was recommended by Ben Cook our UK Virgin Sales Advisor and Karen Dolan. The purpose of this holiday was to celebrate our eldest son's 25th birthday. Karen is very polite, professional, knowledgeable and clear in her communication and was very understanding of our Holiday requirements. It has been a great pleasure to have been advised and helped by Karen, we hope you can please pass on our sincere personal thanks to Karen and she is a credit to your team. We hope Karen gets recognition for her efforts from your department, we look forward to any communication that you may share, thank you. Kind regards, Bahader, Santosh, Danvir, Manvir & Rikvir
Hi Yvonne, Just a quick message to say thank you so much for arranging tickets for us to see ONE at the Mandalay Bay it was amazing and we have had a great time here in vegas over the last few days..... Many Thanks Daryl
Dear Wendy Just a brief e mail to “Thank You” for everything you arranged for us whilst we were in Las Vegas. The shows were fantastic and the restaurants were very good. We had a great day out in Death Valley Randy who was our driver /guide was exceptional he really was an experienced guide and took us off road brilliant. Hotel was great very busy and plenty to do and see. We both really enjoyed it and slept most of the way home. Just about revered now. Thank you once again it was very nice seeing you. Kind Regards Derek and Lynn
Hello Yvonne, We are back home now but just wanted to say a massive thank you for helping us during our stay. Your advice regarding the show 'le reve' was spot on. It was magnificent and we had a thoroughly enjoyable evening. We also used the tickets you provided for Divas and although it was very different from the previous show, we had a lot of fun. It was lovely to meet you and, once again, thank you so much for all your advice and assistance in helping us make the most if our holiday. We would have no hesitation in booking with Virgin holidays in the future. Many thanks Mark and Debra
Good morning I just want to thank you all for your help, hospitality and support. We went on the Grand Canyon tour yesterday and it was fantastic (mainly because of the tour guide Jeff). We loved it. And I proposed and she said yes so we are engaged. Thanks again Luke
Hi Wendy, Just wanted to thank you for the awesome advice regarding the helicopter flights over the Grand Canyon. Was such an amazing "bucket list" experience for our 40th birthdays. Our pilot was brilliant.
Hello, I just want to complement Virgin on the overseas service I have received regarding extra trips and events to make my 60th Birthday surprise special. (Husband would do it but he admits he isn't very good at organising)! Virgin rep Karen Dolan who is in the Las Vegas office has been absolutely amazing! She has sorted out something special for all my two weeks, and has been very knowledgeable on what is happening and what is popular. She really deserves to know that she is doing a great job and is much appreciated! Please let her know and thank her for her attentive and kind service. Regards Gail
Hi Dawna, I hope you enjoyed your Thanksgiving Weekend. Just a quick note to thank you for all your help leading up to our holiday. Although I'm sure you deal with lots of people you made me feel like I was your only customer, working in Customer Services myself I know this is not an easy thing to achieve. Thank you also for the show recommendation, WOW it was amazing, we were absolutely amazed by it. We had a great holiday, too short obviously. Hopefully we will be back in 2 years!! best wishes Joanne
This service has taken so much worry and stress out of planning for a very special birthday celebration, Karen at Vegas office is outstanding and wonderful! Gail
I would just like to congratulate you on having such a wonderful customer service assistant such as Karen Dolan. I have been trying to get upgrades or surprises etc for my parents as they are travelling with yourselves for their 36th wedding anniversary and their first holiday in 20 years. Some of the other companies I have dealt with have made obtaining surprises less than easy and it has been stressful to say the least. However Karen made my request very easy and timely for me and when I had a problem logging on to process my payment she called me to help. While this may only seem like a small gesture on her part it has been greatly appreciated on my part especially as I was dealing with my 18 month old baby's bed time at the same time. I have never dealt with virgin holidays before my parents made the booking however it is great customer service like this that will make me yous your company in a few years time when we travel to Florida. Keep up the amazing work Karen you are a credit to Virgin. They are lucky to have you. Kind regards Lynsey M.
Just a message to say a big thank you to you and Virgin Holidays. We've just arrived back in the UK after our Las Vegas wedding and an amazing trip from LA up the West Coast to San Francisco. Our wedding was perfect. Everything from the car hire, hotel bookings and flights to and from the UK went as planned, by yourself and we will definitely recommend Virgin Holidays to our friends and family and will be booking our next holiday with yourselves. Thank you again for your time and efforts. Regards, Elyse G. and Paul M.
I just wanted to say what a great day we had today with Bret on our Humvee tour to the Hoover Dam and the Grand Canyon. The Virgin Holidays brand and Big Horn Tours complement each other perfectly. We couldn’t recommend either enough. Best wishes Nigel and Karen
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